Who is Stryker?

Our history is rooted in innovation. When Dr. Homer Stryker, an orthopaedic surgeon from Kalamazoo, Michigan, found that certain medical products weren’t meeting his patients’ needs, he invented new ones and founded a company to make them. Its goal was to help patients lead healthier, more active lives through products and services that make surgery and recovery simpler, faster and more effective. Today, we’re a global leader in medical technology with more than 27,000 employees worldwide. Our growth is based on an unparalleled variety of high-quality, innovative products and services that create cost-effective solutions and improve people’s lives. Building on Dr. Stryker’s spirit of innovation, we’re well positioned to serve the worldwide medical community for generations to come.

In addition to our corporate headquarters in Kalamazoo, Michigan, we have 18 commercial business headquarters and 38 manufacturing and research and development locations. The diversity of these operations allows us to better understand local needs and to build strong working relationships with our customers. Dedicated local Stryker employees stay closely involved in day-to-day activities in each market—enabling us to help our customers deliver optimal care for their patients.

How can I find my local Sales Representative for Stryker products?

Contact us by using this easy form.

How can I reach a Customer Service Representative for my navigation system, software or instrumentation?

Here’s complete contact information:
Monday through Friday from 7:30 a.m. to 4:30 p.m. CST.
Repairs: 888 311 4521
Order inquiries: 800 253 3210
Clinical/tech support: 877 447 7879
Fax: 800 999 3811

What medical education programs do you offer?

We offer a full range of learning opportunities and are always developing new, industry-leading education and training resources. Each year, our Medical Education team trains thousands of healthcare professionals on our neuro, spine, ENT and navigation products. From hands-on laboratory practicums in our Mobile Lab to educational presentations on the most up-to-date medical technologies and care practices, we help healthcare professionals make their skills even stronger.

How do I set up and disassemble the SONOPET Ultrasonic Aspirator?

Download the easy setup guide. You can also visit the Knowledge Hub and search for SONOPET Ultrasonic Aspirator. You’ll find all kinds of print and video resources, including the setup guide.

Does Stryker offer financing options?

Creating exceptional medical equipment is just the beginning of our commitment to you and your patients. We also make it easy to purchase our products with flexible, responsive financing. You can manage your budget more effectively and keep cash on hand—and still bring your patients the breakthrough advantages of Stryker’s products and services.

Our financial products provide a range of smart alternatives that fit your needs with expertise, security and protection. We offer flexibility beyond a cash purchase—enabling you to acquire our full portfolio of products.

• Make one payment for equipment across service lines.
• Add maintenance and service to any payment plan.
• Increase operational efficiencies with one invoice.
• Simplify your budgeting process.

To learn more, contact Flex Financial at 888 308 3146.

We are purchasing product from multiple Stryker divisions. Can someone work with us to reduce cost?

Flex Financial works across our businesses to develop innovative and flexible payment options that can help you acquire state-of-the-art medical and surgical equipment. Contact Flex Financial today at 888 308 3146 to see if we can help your organization save when you purchase products from multiple businesses.

How can I find out more about your service and warranty programs?

ProCare Service helps your investment in Stryker’s products work harder with less downtime, more satisfied employees and patients, and enhanced revenue opportunities. We focus on what we do best—technology and equipment—so you and your team can spend more time caring for patients. ProCare is one of the largest service providers in the industry. On location at your facility and at our corporate repair centers, our team has the proprietary knowledge, components and tools to care for your equipment. Visit our comprehensive ProCare Services page for more details.

What products do you currently offer?

Our legacy of technological breakthroughs has led to a broad and deep portfolio of more than 60,000 products and services. From orthopaedics and state-of-the-art medical and surgical equipment to neurotechnology and spine products, all of our products make healthcare better through stronger clinical results, efficiency and financial performance. Visit stryker.com for an overview of our complete portfolio.

Are your products available worldwide?

Product availability is subject to the regulatory or medical practices that govern individual markets. Please contact your Sales Representative for details about which of our products are available in your area.

How can I schedule a product demonstration?

Contact your Sales Representative or contact us. We’ll be glad to make arrangements.

How can I schedule a product trial and evaluation?

Contact your Sales Representative or contact us. We’ll be glad to make arrangements.

What’s your philosophy on quality?

At Stryker, our passion for product quality, performance and reliability has made us a leader in medical technology. We stand behind our products, make things right if anything goes wrong, and meet and exceed global regulatory standards.